Start with the right record
Use the order reference from your confirmation when asking about a delivery or return.
Return requests
A clear next step for a product or order question.
Before you arrange a return
For a return or refund, contact info@kcjskin.nl with your order reference.
For a question about a product or a message you have sent, customer care is available through the contact page.
Keep the useful details together
For a product or order question, include the product name, size and any reference you already have.
Ask for the next step
Customer care can review your question. Do not send products anywhere until return instructions have been confirmed.